Shipping Policy for JobEasyGo
Effective Date: November 23, 2024
Thank you for visiting JobEasyGo! This Shipping Policy outlines the terms and conditions regarding the delivery of any physical products, materials, or documents that may be purchased or requested via our platform.
1. General Shipping Terms
- Applicability: This Shipping Policy applies to any physical products or materials offered on the JobEasyGo platform, such as training materials, guides, or certificates.
- Digital Products: Most of JobEasyGo’s services and resources, such as job notifications and skill-building courses, are delivered digitally. Physical shipping applies only to specific products or documents where indicated.
2. Shipping Locations
We currently ship to locations within India. Shipping outside of India is not available at this time. If you reside outside India, please contact us at care@jobeasygo.com for potential alternatives or digital options.
3. Processing Time
- Orders are processed within 2-3 business days after payment confirmation.
- Processing times may vary during holidays, promotional periods, or unforeseen circumstances. You will be notified of any delays via email.
4. Shipping Methods
We use reliable courier and logistics partners to ensure timely and safe delivery of your order. Shipping times depend on the destination:
- Standard Shipping: 5-7 business days.
- Express Shipping: 2-4 business days (if available and selected at checkout).
5. Shipping Charges
- Shipping charges vary depending on the product weight, size, and destination. Applicable shipping fees will be calculated and displayed at checkout.
- Free Shipping: Certain products may qualify for free shipping promotions, which will be explicitly mentioned on the product page.
6. Tracking Information
Once your order is shipped, you will receive a confirmation email containing the tracking details. You can use the tracking number provided to monitor the status of your delivery through the courier partner’s website.
7. Delivery Policy
- Recipient Responsibility: Please ensure that the delivery address provided is accurate and accessible. JobEasyGo is not responsible for delays or delivery failures due to incorrect or incomplete addresses.
- Missed Deliveries: If the recipient is unavailable at the time of delivery, our courier partner may attempt re-delivery or hold the package at a nearby pickup location.
- Refused Deliveries: If the recipient refuses delivery, no refunds will be provided.
8. Damaged or Lost Shipments
- Damaged Shipments: If you receive a damaged product, please notify us within 48 hours of delivery at care@jobeasygo.com. Provide photographic evidence of the damaged item and packaging. We will process a replacement or refund as appropriate.
- Lost Shipments: If your shipment is delayed or lost, contact us at care@jobeasygo.com. We will work with our courier partners to resolve the issue promptly.
9. Cancellation and Changes
- Once an order is shipped, it cannot be canceled or modified.
- If you wish to cancel or change your order before shipping, please contact us immediately at care@jobeasygo.com.
10. Returns and Refunds
For details about returns or refunds for shipped items, please refer to our Return and Refund Policy.
11. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at:
- Email: care@jobeasygo.com
- Phone: +91 9824 428 219
We are committed to ensuring a seamless and reliable delivery process for all our users. Thank you for choosing JobEasyGo!